“Tic-Toc”: Our punctuality challenge

Fly with us to Lugano and Ibiza and enjoy our on-time “Tic-Toc” wager: we arrive on-time or we offer a 50% discount on your next flight*.

The discount promised by our service “Tic-Toc” will activate from the 31st minute of delay at the destination and will give our passengers a 50% discount on their next flight with us.

All of this is combined with our strong commitment to ensuring punctuality, crucial to all business customers who often fly this route on a daily basis.


Terms and conditions of “Tic-Toc”

  • The “Tic – Toc” service is valid only on the following routes: Geneva – Lugano, Geneva-Ibiza and vice versa.
  • The delay caused by the airline will be measured considering the time of touch-down of the aircraft at the final destination airport.
  • Delays for which the airline is not responsible are not considered.
  • The 50% discount will be provided by e-mail to passengers affected by the delay, upon their inquiry. Require your discount at customer.relations@etihadregional.com
  • Registered delay will have to be over 30 minutes, therefore the service activates starting from the 31st minute of delay.
  • The discount will be valid on all Etihad Regional, operated by Darwin Airline, flights booked through www.etihadregional.com and does not apply on taxes and charges.
  • The 50% discount is valid for bookings within 3 months from the date of issue.
  • The 50% discount is valid for flights within 12 months from the date of issue.
  • Subject to availability.
  • Restrictions may apply.