“Tic-Toc”: Our punctuality challenge
Fly with us to Lugano, Zurich and Ibiza and enjoy our on-time "Tic-Toc" wager: we arrive on-time or we offer a 50% discount on your next flight*.
The discount promised by our service "Tic-Toc" will activate from the 31st minute of delay at the destination and will give our passengers a 50% discount on their next flight with us.
All of this is combined with our strong commitment to ensuring punctuality, crucial to all business customers who often fly this route on a daily basis.
Terms and conditions of "Tic-Toc"
- The "Tic - Toc" service is valid only on the following routes: Geneva - Lugano, Geneva-Zurich, Geneva-Ibiza and vice versa.
- The delay caused by the airline will be measured considering the time of touch-down of the aircraft at the final destination airport.
- Delays for which the airline is not responsible are not considered.
- The 50% discount will be provided by e-mail to passengers affected by the delay, upon their inquiry. Require your discount at firstname.lastname@example.org
- Passengers on the Lugano-Geneva route and viceversa will be contacted directly by our customer service.
- Affected guests on the Lugano-Geneva route will be contacted directly as per current procedure.
- Registered delay will have to be over 30 minutes, therefore the service activates starting from the 31st minute of delay.
- The discount will be valid on all Etihad Regional, operated by Darwin Airline, flights booked through www.etihadregional.com and does not apply on taxes and charges.
- The 50% discount is valid for bookings within 3 months from the date of issue.
- The 50% discount is valid for flights within 12 months from the date of issue.
- Subject to availability.
- Restrictions may apply.